Topic: Low income
Amazon Offers Discounted Monthly Prime Subscription for Low Income Households (Jun 6, 2017)
Amazon has begun offering a discounted monthly Prime subscription for low income households. Specifically, it will offer those who receive food stamps a $5.99 per month option, compared to the standard $10.99 per month or $99 per year options. In a survey I did just over a year ago, it was very clear that lower income households were far less able to benefit from the subscription explosion and services like Prime than their wealthier counterparts – the chart linked here gives the summary of penetration of Prime by income, and the article here explains the rest of the detail, though it’s behind the Techpinions paywall. The reality is that it’s tough for households with low or unpredictable incomes to commit to annual subscriptions and even monthly subscriptions, so lowering the cost of the monthly option will make it more palatable while giving customers the flexibility to start and stop their subscriptions on a monthly basis. The WSJ article here focuses on Walmart as the target here, and that’s obviously a reasonable angle given Walmart’s success with lower-income shoppers, but this is really about expanding the addressable market for Prime, regardless of who’s currently capturing those customers. The Prime “flywheel” continues to be Amazon’s strongest competitive weapon, and bringing more households and the people who live in them into the base of Prime subscribers will continue to benefit Amazon enormously.
via WSJ