Home automation – Tech Narratives

Topic: Home automation

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Microsoft Adds Integration with Five Smart Home Vendors to Cortana (Oct 9, 2017)

I haven’t seen an official announcement around this, but Windows Central reports that Microsoft has quietly added support for four smart home vendors – Nest, SmartThings, Hue, Wink, and Insteon – to its Cortana virtual assistant. On the one hand, this is good timing with the Harmon Kardon speaker apparently getting ready for launch, but on the other it’s odd given the recent voice assistant partnership between Microsoft and Amazon, a big selling point of which was being able to control smart home gear through Alexa. In fairness, the latter still has much broader support for smart home ecosystems than Cortana, but Microsoft’s assistant now talks to several of the largest, and these plans must have been in the works for months now, certainly before the Alexa partnership was announced. At any rate, it’s going to be much simpler to control these devices directly through Cortana than through the awkward two-step process the Alexa partnership would require, and this is a good addition ahead of the launch of Cortana-based speakers.

via Windows Central

Samsung and ADT Partner for Self-Install SmartThings-Based Alarm Service (Oct 3, 2017)

Samsung and ADT have announced a partnership which will combine Samsung’s SmartThings home automation gear with the alarm company’s security system and optional monitoring service. Consumers will buy at retail and install the system themselves, while professional monitoring by ADT will be an optional extra. This is something of a theme in recent weeks, with Nest’s recent launch of a self-install security system (also with a partnership with an existing company for monitoring) and a separate announcement by smaller smart home company Ring. I continue to be skeptical about the broad appeal of self-installed smart home systems, but there clearly is a segment of the population that’s willing to self install and manage, and expanding into security makes sense for them. At the same time, most buyers are likely to continue to go with service-based approaches to both security systems and broader smart home gear.

via Samsung/ADT

Samsung

The Smart Home is Stuck

★ Nest Introduces First New Hardware Categories in Years, Enters Security Market (Sep 20, 2017)

Nest held a press conference in San Francisco today and introduced three new products including its first really new product categories since its 2014 acquisition of Dropcam (this chart I put together a while ago presents the picture prior to today). The theme of the event was progress towards Nest’s ultimate goal – creating “a home that takes care of the people inside it and the world around it.” That mission combines Apple’s tendency to reinvent familiar products in ways that makes them vastly easier and more pleasant to use (unsurprising given the Nest founders’ Apple heritage) with more of an environmental message, largely tied to the smart thermostats. The first product announced today was a new outdoor version of the Nest Cam IQ indoor camera announced recently which added smarts including facial recognition to reduce false alarms among other things. The second was the Nest Hello, a smart doorbell very much along the lines of others already in the market but again with some clever technology borrowed from the camera line, and is the only product announced today that won’t be available until next year. The third was Nest’s big new category, home security, in the form of the Nest Secure system, which combines a hub and sensors to monitor movement inside a home as well as doors and windows.

The Nest product line now feels a lot more comprehensive than it did a couple of years ago, with smart thermostats, smoke/CO detectors, and indoor cameras for inside the home, outdoor cameras and the doorbell for outside it, and a security system to keep it all secure, plus integrations with various third parties for lighting and other device categories. But it’s very much still an off-the-shelf, DIY, pay-upfront approach to the smart home, which continues to limit the addressable market to people willing to tinker, take risks, and self-manage with their home gear. When new CEO Marwan Fawaz came on board, I had thought he might lead the company through a transformation to more of a services company, which would put it much more in line with the telcos, cable companies, and others already offering that model and thereby reaching a much broader market. But there’s little sign of that yet – the only service component announced today is provided through a partnership with a third party monitoring company, and the prices for the new gear remain high: Nest Cam IQ outdoor is $349 for one, the starter pack for Nest Secure is $499 but only comes with two sensors, with most homes likely requiring several more, with pricing for Hello yet to be announced.

As such, Nest continues to largely target people with higher disposable incomes and a willingness to self-install and self-manage. My Nest thermostats frequently disconnect randomly from the strong WiFi signal in my home and suffer from other glitches, so unless Nest has improved things dramatically in these new products they’re likely to require quite a bit of management. It’s also worth noting that there continues to be minimal integration with the rest of Alphabet – I’d hope that some of the clever detection stuff has leant on Alphabet’s broader AI and machine learning capabilities, and Google Assistant integration is coming to the Nest Cam IQ devices in a software update. But Nest feels like it’s still being run very much at arm’s length from Google, for better or worse.

via Nest

The Smart Home is Stuck

Nest Unveils Cheaper, Slightly Less Capable Thermostat E (Aug 31, 2017)

Nest unveiled its first new thermostat product in two years today in the form of the Thermostat E, a cheaper ($169 vs $249) and slightly less capable alternative to its core product line. The functionality is very similar, with only a slight reduction in compatibility with HVAC systems (Nest says 85% versus 95%) and one other minor missing feature relative to its core product. But the new thermostat is also redesigned, with a much lighter and arguably less distinctive look, apparently intended to blend in better to light colored walls and rooms rather than sticking out as an intentional piece of striking design like its first product in the category. Though the price of the original thermostat has certainly been a sticking point for some, especially those who need several units – the reality is that price is only one of many factors holding back the smart home. Far more important in many ways is the fact that most people find installing and managing these things intimidating and therefore managed services rather than DIY solutions are going to be the key for the vast majority of users, and Nest really isn’t doing anything in that direction. Meanwhile, Nest’s slow pace of new product introductions continues: it has three product lines, none of them newer than 2014, and its core thermostat and Protect products haven’t been updated in two years (see this image for an overview of its product launch history). The camera products have received most of the attention in the last couple of years, but there’s been no new organic product category from Nest since 2013. (See the Smart Home is Stuck narrative linked below for more context on all this)

via Nest

The Smart Home is Stuck