Company / division: Google
Android Messages will be the new default texting app Google wants you to use – The Verge (Feb 24, 2017)
There are two separate stories here – firstly, a reminder that Google has two separate messaging apps on Android, and it’s still actively pushing both; and secondly, that Google is doubling down on its commitment to the RCS standard and working with carriers and device makers to spread its use on Android. The former is a long-standing story: Google has always had several different apps for the same use case on its devices, a problem that only gets worse when OEMs and carriers add their own. To some extent, though, this standardization around RCS should help with the OEM / carrier side of that, by consolidating the SMS apps into a single standard Android app. But this is also about the richer features enabled by RCS, which is a telecoms-driven standard for richer messaging which is always at least several years behind the feature set offered by third party messaging apps at any given point in time. This is Google’s effort to create an equivalent to iMessage, but one which is far more open and inclusive than iMessage itself is, for better or worse. Google doesn’t control the standard, which is basic in its functionality, and that makes it a tough differentiator for Android, but it may be the best Google can do in this space.
via The Verge
Apple and Google condemn Trump’s decision to revoke transgender bathroom guidelines – Recode (Feb 23, 2017)
This issue feels like it’s attracting a lot less attention than the immigration executive orders from a few weeks back, but that doesn’t mean that tech companies aren’t weighing in all the same. This article has comments from Apple, Google, and Salesforce opposing the administration’s actions, but John Paczkowski of BuzzFeed has been tweeting commentary from a number of other companies today including Facebook, IBM, and Dell. Unlike the immigration bill, where at least part of the rationale for opposing the administration was business related, this argument is being made entirely in moral terms, echoing some of the opposition to North Carolina’s “bathroom bill” last year. That’s interesting territory for big public companies to wade into – something we discussed on the Beyond Devices Podcast two weeks ago.
via Recode
Google Cousin Develops Technology to Flag Toxic Online Comments – The New York Times (Feb 23, 2017)
I love the term “Google cousin” to describe the non-Google companies under the Alphabet umbrella (though confusingly Jigsaw’s website makes it seem as if it’s actually part of Google despite no longer being called Google Ideas). The bigger point here is that this is a clever use of machine learning to solve a real problem, which I’m always a big fan of. Online comments can be horrible and very time consuming to moderate, and this API can be used by publishers to filter out the most “toxic” of those moments. Having said that, the sample comments Jigsaw shows to demonstrate the tool highlight just how inane most online comments are regardless of whether they’re actually toxic, calling into question for me at least whether they’re worth having at all. But this Perspective tool seems to be part of a broader push around technologies for increasing “safety” in various scenarios – that’s definitely the message you get at the Jigsaw website.
Google and Intel had the most active corporate VC firms last year – Recode (Feb 22, 2017)
Corporate venture capital in Silicon Valley is always fascinating: these are the things big companies choose to invest in indirectly rather than directly, which often leads to fairly complex relationships between some of these companies (notably Google’s relationship with Uber). My Beyond Devices Podcast co-host Aaron Miller did a great breakdown of this feature of the tech industry a while back – have a listen to this episode if you’re interested. It appears Google and Intel were the biggest investors in 2016, with some really sizable bets made by Google in particular during the year. I wish I could see more details from the report, but CB Insights pulls a bait and switch in which it first asks for just an email address and then follows up with a demand for a phone number and job function, so I’m not downloading it.
via Recode (CB Insights report here)
Google Agrees to YouTube Metrics Audit to Ease Advertisers’ Concerns – WSJ (Feb 21, 2017)
It’s interesting to see Google working with the MRC around auditing now too – Facebook just announced MRC auditing a couple of weeks ago, but it had of course had an embarrassing series of screwups relating to metrics for advertisers and content providers, whereas YouTube didn’t. However, this is reflective of a broader mistrust of online advertising by big brands and marketers, and an inconsistency in the use of major metrics like viewability. From what I’ve read, the MRC standards are pretty minimal as far as what counts as a view, but at least there’s consistency there, which is a start.
via Google Agrees to YouTube Metrics Audit to Ease Advertisers’ Concerns – WSJ
Samsung’s reputation nosedives in the US after Galaxy Note 7 snafu – The Verge (Feb 20, 2017)
As usual, it would be great to understand in more detail the methodology behind this survey, but it’s not available. The Verge seems to have got the rankings wrong – from what I can tell, Samsung was 7th and not 3rd last year – but it’s also worth noting that Samsung’s score dropped from 80.44 to 75.17, which sounds a lot less dramatic than dropping from 3rd (or even 7th) to 49th. The fact is that there are a lot of companies clustered together between 75 and 87 points and so a small drop in the score produces a big drop in rankings. Since the survey was also conducted in November and December last year, when the Note7 debacle was still very fresh in people’s minds, I’m guessing it would score a lot better just a few months from now. Though the Verge picked up on Samsung’s drop as their headline, it’s worth noting where other tech companies sit too: Amazon is #1 (score 86.27), Apple #5 (82.07), Google #8 (82.00), Tesla #9 (81.70), Netflix #18 (79.86), and Microsoft #20 (79.29), all of which classify as either very good or excellent. It’s also worth noting that big cable companies like Comcast and Charter score in the low 60s, which qualifies as “poor”, while the major wireless carriers score 66-72 (“fair” to “good”), with T-Mobile top and Sprint bottom.
via The Verge (official release here)
Google Home now lets you shop by voice just like Amazon’s Alexa – TechCrunch (Feb 16, 2017)
“Just like Alexa” is a bit of a stretch here, because the whole point of Alexa’s ordering is that you know the products will come from Amazon. Google Home, by contrast, will order from a range of different Google Express merchants, only some of which are available nationwide. And because most people don’t have a Google Express account set up yet, they’ll have to do that first before they order anything. Lastly, unlike items bought using a Prime subscription, shipping will be charged extra after a short promotional period. Despite all that, this is obviously an area where Alexa has had unique capabilities and where Google Home has now closed the gap a little. By far Home’s biggest disadvantage is still its lack of awareness and distribution.
via TechCrunch
Mossberg: Android apps on Chrome OS arrive, disappoint – Recode (Feb 16, 2017)
Google has officially released its Android-apps-on-Chrome beta and it’s getting fairly terrible reviews. While Google is legendary for attaching the beta label to things that feel like they’ve long outgrown it (see especially Gmail), in this case the label actually feels premature, since the experience on these new Chromebooks sounds much more like an alpha than a beta. The software is very buggy, and the implementation of Android apps on ChromeOS is if anything even worse than it long has been on Android tablets. Getting Android apps onto a laptop sounds really compelling – all the apps you’re used to on your phone, now on your PC! – but the reality for now sounds extremely disappointing. It’s hard to avoid the sense that this is a misstep by Google, which promised these launches a few months back but clearly isn’t ready to deliver on them yet. In fact, these devices appear to suffer from some of the same lack of readiness as the recent Android Wear 2.0 release, although that was supposedly a finished product. This is uncharacteristic for Google, and it’s a worrying sign that things are being rushed out of the door to meet deadlines rather than because they’re ready.
via Recode
99% of Mobile Malware Targets Androids Because of Open Store and Infrequent OS Updates – F-Secure (Feb 15, 2017)
This data comes from the blog of F-Secure, a European cyber-security company which tracks malware. The key finding here shouldn’t be a surprise – Android sees 99% of malware activity on mobile, for three simple reasons: it has by far the largest share, its app stores are open and often weakly policed, and Android devices are often very slow to get OS updates and software patches, although it has been doing better on that last point recently. Interesting, there’s still far more malware being created for Windows PCs than Android, even though there are fewer of them, but the range of malware being created for Android is approaching that which targets PCs, even though the main focus is still trojans. All of this, of course, only serves to reinforce the narrative about Android being insecure.
via F-Secure
Amazon and Google Consider Turning Smart Speakers Into Home Phones – WSJ (Feb 15, 2017)
If only the device you use as a voice assistant had phone functionality built in! I’m being facetious, but it’s interesting to watch Amazon and Google potentially working backwards from a non-phone device to something capable of making calls. This is a logical extension of a voice search for a local business – I already regularly do this using Siri, especially while driving, and it’s very useful. As with yesterday’s Nest story, this is a great illustration of the benefits of software-based products – you can provide meaningful additional functionality through an update and suddenly the device you already have becomes more functional. I would guess that Amazon would need a partnership for local business search, whereas Google of course has that functionality in house – it’s in domains like this that Google has an advantage over Amazon despite the latter’s early big lead. I’m very curious how far out these efforts are – unusually, the WSJ is reporting on both companies’ efforts at once here, but they may well be at quite different stages of development. And of course Google famously stayed out of the phone business when it launched Google Fiber because of all the regulatory headaches and fees that go along with being a fully-fledged phone provider – it might try to stop short of going that far this time around too.
via WSJ
YouTube Orders First Original Kids’ Programming for Red Subscription Service – Variety (Feb 13, 2017)
YouTube has some original content for adults already, almost all of it tied to YouTube creators in one way or another, but it’s now extending that investment into kids’ programming to go with its YouTube Kids app. Again, several of the shows feature YouTube personalities, so it’s leveraging its access to content as well as giving creators yet another reason to stick with it rather than switching focus to, say, Facebook. The YouTube Kids app has been a bit of a mixed bag so far – at a time when several big traditional kids’ programmers eschew advertising, it’s shown ads (unless the viewer has a YouTube Red subscription), for example. But this is an interesting next step.
via Variety
P&G Chief Brand Officer Lays Into Facebook and Google in Big Speech – Marketing Week (Feb 13, 2017)
I’ve changed the headline here to make it a bit more specific, but there’s actually quite a lot more to this speech, and although the article is a little hyperbolic, I do think this is important. Procter & Gamble is the world’s biggest advertiser, so its views and policies with regard to digital advertising are worth paying attention to. Its chief brand officer just gave a speech in which he railed against programmatic advertising and the broader opaque digital advertising supply chain, the power of Facebook and Google, inconsistent standards for measuring ad viewability, and more. Some of the very same things big ad-centric companies are constantly touting as key to their businesses are the same things that are causing consternation among major advertisers, and that’s a tension that isn’t going away anytime soon. Facebook is making strides on its metrics screwups from late last year, but programmatic – which Google talks up every quarter – is getting terrible press at the moment in relation to ads showing up on unappealing sites, and it feels like there are changes coming here. Worth reading the whole article just to see some of the big frustrations advertisers are working through and the possible impacts.
via Marketing Week
Lyft has tapped the head of Google Street View to lead its mapping team – Recode (Feb 9, 2017)
This is a big hire for Lyft, which so often plays second fiddle to Uber in so many ways. Being able to recruit a top notch mapping engineer like this away from Google is a great validation of Lyft as a company and as a recruiter specifically, and should make it easier to hire in other talent for mapping and autonomous vehicle technology at Lyft. It’s also notable that Vincent would be willing to leave Google, which obviously has far bigger and deeper efforts underway around mapping and autonomous driving than Lyft does.
via Recode
Music teams from YouTube and Google Play combine – The Verge (Feb 8, 2017)
It’s always been odd that Google has two separate music streaming apps rather than simply two on-ramps to a single streaming app, so it’s good to see it combining the teams behind them as at least a first step towards eventually having a single music experience too. Neither of Google’s apps ever shows up on industry charts of subscribers, so the numbers on both are likely small still, so this is a great time to make a change before foisting a lot of upheaval on a large base of customers. Note also the bizarre final paragraph in this piece, which somehow tries to tie Google’s move here into a narrative about apps in general falling out of favor with users.
via The Verge
Android Wear and LG Watch Reviews Are Mixed at Best (Feb 8, 2017)
It looks like Google and LG lifted an embargo this morning on Android 2.0 and LG’s two new smartwatches. My first reaction to the reviews here is that the new watches sound pretty terrible, and that we’re back to grading these smartwatches on a curve, something I first noted back in 2014 before the Apple Watch was announced. The Verge review is illustrative – it notes that the Sport version is uncomfortable and enormous (it doesn’t fit under shirt cuffs), doesn’t have interchangeable bands, the Android Pay app takes too long to load, and can’t be used while swimming; the Style version lacks most of the more interesting features on the Sport, looks cheap, and the batteries on both versions struggle to make it through the day, while Android Wear 2.0 is pretty buggy. The Verge’s rating? 7.1 for both. Their rating for the Apple Watch Series 2? 7.5. Android Wear has struggled to take off ever since it launched – it’s just never felt like Google or its OEMs understand that watches are fashion accessories, and need to be designed for that job. Packing a billion features into these watches isn’t going to cut it, especially if they don’t work well, or they end up looking ridiculous on your wrist. I’ve seen nothing here that makes me think Android Wear 2.0 is going to do any better than the previous versions.
via The Verge (see also CNET’s review here, while Techmeme should have more here shortly)
Google debuts Cloud Search, a smart search engine for G Suite customers – TechCrunch (Feb 7, 2017)
The article doesn’t mention Microsoft once, but talks about Google’s consumer products several times, which makes it feel like this is rather missing the point. This is an enterprise offering and therefore goes head on against various Microsoft products and services intended to achieve similar aims (as well as those from Box and other smaller, more specialized enterprise software and service providers). Both Google and Microsoft are focusing on their AI skills as a source of differentiation in enterprise file management, by promising to help employees find the files they need. Search is, of course, a core Google skill, but it operates very differently in an enterprise file system from on the open web, and Microsoft may actually be better placed here given its long history and the massive investment many companies have made in Microsoft tools in this setting.
via TechCrunch
Google’s Waze App Is Morphing Into A Low-Cost Congestion Fighter Via Carpool – Forbes (Feb 7, 2017)
Although most of the attention Alphabet gets around cars is around its Waymo division, which is focused on autonomous driving, Google’s Waze group is also doing interesting things around another of the three major shifts happening in transportation: ride sharing and urban mobility. In this case, it’s not so much an Uber- or Lyft-like driver-provided service as a simple carpooling arrangement with a little compensation for the driver, but in that sense it has the potential to be more cost effective, using existing infrastructure to provide lower cost transportation and reducing congestion in the process. Google is building a ride sharing capability much more subtly and quietly than it is autonomous cars, but the former has far grater potential to make a big difference in disrupting traditional transportation in the near term.
via Forbes
Google makes it easier to see and share publishers’ real URLs from AMP pages – Search Engine Land (Feb 6, 2017)
One of the biggest frustrations publishers have had with Google’s AMP format is that it takes over the URL of the site where the content originates. Given that many URLs are shared in shortened form in Twitter clients and similar venues, this often means all the viewer sees is a google.com domain, which can be confusing. This tweak to the AMP settings doesn’t solve the fundamental problem that AMP pages use Google URLs, but offers a workaround of sorts allowing users to share the canonical original URL for the publication instead. That’s a start, but the domain issue and other reasons not to like AMP and other similar formats like Facebook Instant Articles remain.
NetEase Offers Google a Way Back to China — The Information (Feb 6, 2017)
Though the NetEase tie-up is the main “new news” here, the broader story is that there are still important barriers to Google getting back into China (just as there are for Facebook), the thorniest of which is whether Google sacrifices its stance on censorship in order to re-enter the market. That was the primary reason it left back in 2010, and yet the Chinese government’s approach hasn’t really changed in the interim. Unlike Facebook, which is prevented by the government from operating in China at all, Google chose to leave China of its own volition, and the main barrier to re-entry would be deciding to go back in despite the moral quandaries inherent in such a choice. This is where Apple’s history in China is interesting – as first and foremost a hardware company, it has been able to run the core part of its business just as it does elsewhere, with any censorship applying to narrow slices of its overall business, such as individual apps in the App Store or the iBooks store as a whole. For Google and Facebook, however, access to information is their central value proposition, and so sacrificing the completeness of that offering to censorship is a much bigger concession.
via The Information
Google and Facebook to help French newsrooms combat ‘fake news’ ahead of presidential election – VentureBeat (Feb 6, 2017)
If only these companies had made such a concerted effort to combat fake news in the US a year ago rather than only really springing into action in the very late stages of last year’s presidential campaign (and in Facebook’s case, mostly after it was over). It appears both companies are taking their duty to put accuracy above ad revenue a bit more seriously in France than they did in the US, a sign of increased realism about the power that each company has in shaping the news people see.
via VentureBeat