There are too many ways to Google on Android – The Verge (Jan 30, 2017)

I’ve tagged this post against three different narratives, because this little mini-review taps into several broad threads. Firstly, this is about Google and parent Alphabet’s tendency to allow lots of people to work on the same thing in different parts of the company in different ways, which results in a confusing user experience because there are many ways to do the same thing (see especially messaging). Secondly, there’s the fact that on Android Google’s own messy set of services is often duplicated (or worse) with competing services and apps from OEMs and/or carriers. And lastly there’s the fact that even on Google’s own hardware, the Pixel, which is supposed to represent the epitome of Android at its best, this confusion still reigns. I was half-tempted to tag this post against the Google is Ahead in AI narrative too, because though Google does fantastically well at the back-end AI piece, it often falls short on the user interfaces and experiences that present the functionality to the user. The point is, the situation described in this article is far from ideal, but it grows out of several cultural quirks at Google/Alphabet combined with several of the downsides of the approach Google has always taken with Android, and a solution doesn’t seem imminent.

via The Verge


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